Shipping policy

Shipping Policy

Thank you for choosing Lunelle Hats.

Worldwide Shipping

We proudly offer FREE Worldwide Shipping on every order.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

Estimated Delivery

Worldwide delivery typically takes:

7–10 Business Days

Please note that customs inspections, local postal services, weather conditions, or peak holiday seasons may occasionally extend delivery times.

Tracking Information

Once your order has shipped, you'll receive an email with tracking details so you can monitor your package.

Customs & Import Taxes

Customers are responsible for any customs duties, VAT, or import taxes required by their local authorities.

Incorrect Address

Please ensure your shipping address is entered correctly before placing your order. Lunelle Hats cannot be held responsible for packages delivered to incorrect addresses provided during checkout.

Lost Packages

If your shipment appears delayed or lost, please contact our customer support team. We'll work directly with the shipping carrier to resolve the issue as quickly as possible.